Terms of Service

Plain English — how CrewChange Jobs works and what we each agree to. Built by a working captain, on the mariner’s side.

Effective July 13, 2026; updated October 8, 2026. CrewChange Jobs is operated by JackStaff Digital LLC (Florida, USA).

1. Accepting these terms

By using CrewChange Jobs (the “Service”) — the website at crewchangejobs.com, its tools, guides, and related pages — you agree to these Terms and to our Privacy Policy. Sending us a profile, using your profile link, or placing a postcard order is your agreement to these Terms. If you don’t agree, please don’t use the Service.

2. What CrewChange Jobs is

We’re a job-matching service for the inland/towboat maritime industry. You create a free profile; verified employers browse it and reach out if you’re a fit. We are not a staffing agency, an employer, a recruiter, a consumer reporting agency, or your representative. We never charge mariners to post a profile, to be contacted, or to use the free tools. The only thing sold on this site is the optional Jones Act postcard service described in section 9.

3. Who can use it

You must be at least 18 years old and legally able to work to create a profile. The Service is intended for working adults in the United States maritime industry. You may only create a profile for yourself.

4. Your profile & information

• Keep it accurate. The name, phone, and email you give us are exactly what an employer uses to reach you — keep them correct and current.
• It’s yours to control. You can edit or hide your profile anytime from your profile page (we send you a secure link — no password). To delete it entirely, use the “Delete my profile” button on that page (or email us) — it’s removed immediately and we confirm by email.
• No SSN. No documents in the application. We never ask for your Social Security number, and the application form takes no uploads. The one exception: if we offer to confirm your Merchant Mariner Credential, we send you a private one-time upload link. Those images are reviewed by a real person and then deleted — see section 6 and the Privacy Policy. Hiring paperwork always goes directly to the employer, never through us.
• Be honest. Don’t impersonate anyone or post false credentials, and don’t submit another person’s information without their permission. If you list references, you confirm they’ve agreed to be contacted.
• Permission to show it. You own what you send us. You give JackStaff Digital LLC permission to store it, show it to verified employers, build your free resume from it, and include it in job-alert matching — only to run the Service, and only until you hide or delete your profile. We never sell it.

5. Job alerts — text (SMS) and email

If you opt in — by checking “Text me matching jobs” on the application form and giving us a mobile number — you agree to receive recurring automated text messages from CrewChange Jobs about jobs matching your position. Opting in is optional and is never a condition of using the Service or of any purchase.

• Message frequency varies — you’ll get a text only when a matching job posts (typically a few per month, sometimes none).
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out anytime by replying STOP to any message; reply HELP for help. You can also turn texts off from your profile page, or email us and we’ll do it for you.
• We do not sell or share your mobile number or SMS consent with third parties or affiliates for their marketing.
• Carriers are not liable for delayed or undelivered messages.

Email alerts work the same way: check “Email me when a matching job is posted” and we’ll email you when one does. Turn them off anytime from your profile page, by replying to any alert, or by emailing us. We also send the emails needed to run your profile (your secure edit link, confirmation that you applied to a posting, answers to your questions).

6. Contact from employers & credential review

When you post a profile, you’re asking to be contacted by hiring companies. Verified employers may view your profile and reach out to you by phone or email. We vet employers before approving them, but we don’t control what they say or do — use your own judgment, and never send money or sensitive documents to anyone you don’t trust. Any job offer, pay, schedule, or hiring decision is between you and the employer; we’re not a party to it.

Every hiring company on our employer site, Pushboat Crews, agrees in writing to its Employer Terms of Use before it can see the deck. Those terms limit employers to using your information for their own hiring only — no reselling, no sharing outside their company, no scraping — and require them to delete it when the opening is filled or when you ask.

Everything in your profile is your own statement. If we note that your Merchant Mariner Credential image was reviewed, it means a CrewChange staff member looked at the document you uploaded through our private upload link — it is not a verification with the Coast Guard, and employers are told to confirm credentials directly with the National Maritime Center before any assignment. We don’t run background checks, don’t rank or score mariners, and don’t make hiring decisions.

7. Free tools, guides & content

The day-rate calculator, load-time calculator, Rules of the Road practice test, barge-mooring trainer, pay pages, career guides, the Jones Act research page, and everything else we publish are general information and practice aids only. They are not legal, financial, safety, navigation, or career advice, and not a substitute for your company’s procedures, the Declaration of Inspection, the official Navigation Rules, or the U.S. Coast Guard’s own exams and guidance.

• Estimates are estimates. Pay figures, pumping times, conversions, and similar numbers are approximations built from public sources and industry experience. Verify anything that matters against your own gauging, paperwork, and company rules. Never use our numbers for custody transfer, billing, or any safety-critical decision.
• Not affiliated. We are not affiliated with or endorsed by the U.S. Coast Guard, the National Maritime Center, the TSA, or any employer or union named on the site. The practice test is an independent study aid, not the official exam.
• Our content is ours. The CrewChange Jobs name, design, guides, and tools belong to JackStaff Digital LLC. Use them for your own career all you like; don’t copy, republish, or sell them.

8. Your free resume

When you finish the application we build a printable resume from the answers you gave. It’s assembled in your own browser and saved only there until you clear it. Employers who unlock your profile may also view and print a copy from our server. You’re responsible for the accuracy of what’s on it, and we’ll never charge you for it.

9. Jones Act postcards (the one thing we sell here)

For the price shown on the page (currently $6.99), we print and mail one 6×9 postcard to each of your two U.S. senators, carrying your name and the message you chose. By ordering you agree that:

• It’s really you. You are the mariner named on the card, the details you enter (name, town, years, position, vessel, optional personal line, optional address) are true, and you authorize us to print them on cards mailed to your senators’ offices. Never order in someone else’s name.
• No refunds once printed. Cards go to our print-and-mail partner within days of payment. Because each card is custom-printed with your name, we can’t refund an order after it has gone to print. If you spot a mistake, email us right away and we’ll fix or cancel it if it hasn’t printed yet. If we are unable to print and mail your cards at all, we’ll refund you in full.
• Delivery is by U.S. Mail. We confirm the cards were handed to the printer and mailed; we can’t guarantee when or whether a senator’s office reads or answers them.
• It’s a mail service, not a donation. This is not a political contribution, not a PAC, and not tax-deductible. We don’t endorse candidates. Payments are handled by Stripe, and your receipt comes from Stripe by email.
• Prices can change. The price shown at checkout is the price you pay. Sales tax, if any applies, is included or shown at checkout.

10. Acceptable use

Don’t use the Service to break the law, harass anyone, scrape or overload the site, bypass our bot checks, post spam or malware, misrepresent who you are, or collect other people’s information from the site. We may suspend or remove any profile or block any user that abuses the Service, and we may refuse or cancel any order we believe is fraudulent.

11. No guarantee of employment

We work hard to connect good hands with good employers, but we can’t and don’t guarantee that you’ll be contacted, interviewed, or hired, or that any job, pay rate, or schedule described anywhere on the Service will be available or accurate. Job postings are written by employers, not by us.

12. Disclaimers & limitation of liability

The Service, its tools, and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or uninterrupted operation. To the fullest extent allowed by law, JackStaff Digital LLC and its owner are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost wages, lost opportunities, or lost data, arising from your use of the Service — including any dealings between you and an employer, anything an employer does with information you chose to share, reliance on any calculator, guide, or practice test, or delayed or undelivered texts, emails, or postcards. Our total liability to you for any claim will not exceed the greater of $100 or the amount you paid us in the 12 months before the claim. Nothing here limits liability that can’t be limited by law.

13. Your responsibility to us

If someone brings a claim against JackStaff Digital LLC because of information you submitted that was false or wasn’t yours to share, because you ordered a postcard in someone else’s name, or because you broke these Terms, you agree to cover the resulting costs, including reasonable attorney’s fees.

14. Disputes

If you have a problem, email us first — a real person will try to sort it out within 30 days. If we can’t, any dispute will be resolved in the state or federal courts located in Florida, and you and we each agree to that venue. Each of us agrees to bring claims only individually, not as part of a class or representative action, to the extent the law allows.

15. Changes

We may update these Terms from time to time. If we do, we’ll change the date at the top, and material changes will be made clear on the site. Continuing to use the Service after a change means you accept the updated Terms.

16. Governing law & the fine print

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If any part is found unenforceable, the rest still applies. If we don’t enforce something right away, we haven’t given it up. You can’t transfer your profile or these Terms to anyone else; we may assign them if the business changes hands, and your privacy protections go with it. You agree that we can communicate with you electronically — by email, text (if you opted in), and notices on the site.

17. Contact

Questions about these Terms? Email crewchangejobs@gmail.com and a real person — not a bot — will get back to you. JackStaff Digital LLC, Florida, USA.