Privacy Policy

Plain English — what we collect, why, and how you stay in control. Built by a working captain, on the mariner’s side.

Effective July 1, 2026; updated October 8, 2026. CrewChange Jobs is operated by JackStaff Digital LLC (Florida, USA).

What we collect

Your profile. When you start a profile, we collect what you choose to give us:

• Contact: name, email, and (optionally) phone and general area / ZIP.
• Career details: the job you’re after, experience, credentials (TWIC, MMC, medical, endorsements), typical vessel, waterways, work history, availability, and references — whatever you fill in. References are other people’s names and numbers, so only list someone who’s agreed to it.
• Your message: anything you write in the optional “what you want employers to know” box.
• Alert choices: whether you asked for email or text job alerts. When you tick “Text me matching jobs” we record the date and time, the page you were on, and your IP address, and when you untick it we record that too — this is our proof of your consent, as texting rules require.
• Which posting you applied to, if you came in from a specific job on our jobs board.

Credential review (optional, by invitation only). If we offer to confirm your Merchant Mariner Credential, we send you a private one-time upload link. The photos you send there (MMC, TWIC, or an endorsement page) travel over an encrypted connection to our own server, are looked at by one person, and are then deleted. Only a “reviewed” flag stays on your profile. The images are never shown to employers or anyone else.

Jones Act postcard orders. If you buy postcards, you give us your name, state, town, ZIP, years, position, vessel type, waterway, an optional personal line, and an optional street address. We use them to print your cards and pass them to the payment and printing services below. We don’t keep a copy of your order in our own database; the record lives with Stripe (payment) and Lob (printing), and your name, town, and any address you added are printed on the cards delivered to your senators’ offices.

Basic site data.

• An anonymous visit counter and anonymous use counters on the free tools (how many times a calculator ran — no identity attached).
• The Meta (Facebook) Pixel — a standard measurement cookie that tells us when our Facebook posts and ads bring visitors here, so we can spend our small ad budget wisely. It sees pages you visit on this site and that a profile was submitted, never your profile answers, and never your SSN or documents. You can block it with any ad blocker or your browser’s tracking protection and the site works fine.
• Bot and abuse protection. Cloudflare (our host) and our server see your IP address and browser type to block bots, limit abuse, and run the Cloudflare Turnstile check on the application form. We don’t attach that to your profile.
• In your browser only: your light/dark theme choice, a draft of your application so you don’t lose it, and the data behind your free resume are saved in your own browser’s storage. They never leave your device unless you send the form. Clear your browser data to erase them.

What we DON’T collect

• No Social Security number. Ever. That only goes straight to an employer if you get hired.
• No documents in the application. The form takes no uploads. The only time you send us an image is through the private credential-review link above, and those images are deleted after review. Hiring paperwork goes directly to the employer, never through us.
• No passwords. You edit your profile through a secure link we email you.
• No card numbers. Postcard payments are entered on Stripe’s checkout page; we never see or store your card.

Why we use it

One reason: to help good companies find you and reach out. Your profile is what a hiring employer sees to decide you’re a fit and to contact you. We also use it to match job alerts you asked for, to build your free resume, to answer your emails, to keep the site safe, and — if you order postcards — to print and mail them. That’s the whole job: connect hard workers with employers who are actually hiring.

Who we share it with

• Employers we verify. Your profile is shown to real inland/towboat companies. Your direct contact info is revealed to an employer when they unlock it, or when you apply to their posting (the employer’s hiring team is emailed your application). Employers who’ve unlocked you can also view and print your resume. You can hide your profile at any time.
• What employers may do with it. Every employer agrees to the Pushboat Crews Employer Terms: your information may be used only to evaluate and contact you for their own openings, kept inside their company, never sold, shared, or scraped, and deleted when the opening is done or when you ask. We log every unlock. Once an employer has your contact details we can’t take them back, so if one misuses them, tell us and we will remove that company.
• We do not sell your personal information to data brokers or advertisers, and we don’t share it for anyone else’s marketing.
• Service providers that process data only to run the Service for us: Cloudflare (hosting, security, bot checks), Twilio (sends the text alerts), Google (our email runs on Gmail, and page fonts load from Google Fonts), Stripe (postcard payments and receipts), Lob (prints and mails the postcards), and Meta (the Pixel above). When a new profile lands, our owner gets a private phone alert containing only your first name, last initial, position, and region so a real person sees it quickly.
• Legal: we may disclose information if required by law, to protect someone’s safety, or to defend our rights.
• If the business changes hands, your profile would go with it under this same policy, and we’d tell you.

Job alerts — text (SMS) and email

If you opt in on our application form — by checking “Text me matching jobs” and giving us a mobile number — we’ll text you when a job matching your position is posted. This is optional and is never required to use CrewChange Jobs.

• Frequency: only when a matching job posts — typically a few texts a month, sometimes none.
• Rates: message and data rates may apply, depending on your carrier.
• Opt out anytime: reply STOP to any text to stop, or HELP for help. You can also turn texts off from your profile page, or email us and we’ll do it for you.
• We do not sell or share your mobile number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. No mobile information is shared with third parties for marketing. Your consent to receive texts from CrewChange Jobs stays with CrewChange Jobs.

Email alerts (“Email me when a matching job is posted”) are also opt-in. Turn them off from your profile page, reply to any alert, or email us to stop them. We’ll still send the emails needed to run your profile — your secure edit link, confirmation when you apply to a posting, and replies to your questions.

How it’s stored & protected

Your profile is stored on our own server in the United States, reachable only through a secure, outbound tunnel — not on an open public port. Access to the admin view is protected by a private key, and only the owner has it. We keep nightly backups on our own equipment so a hardware failure doesn’t lose your profile. No system is perfectly secure, but if we ever have a breach that affects you, we’ll notify you as Florida law requires.

Your choices & rights

• Edit or update your profile anytime from your profile page (we send you a secure, passwordless link — no account to remember).
• Hide your profile from employers with one checkbox on that page.
• Delete it entirely with the “Delete my profile” button on that page (or email us). It’s removed from our server immediately and we confirm by email. Employers who already unlocked your contact details hold that copy under their Employer Terms, which require them to delete it when you ask.
• Ask us anything about your data, or request a copy of what we hold, by emailing us below. We’ll answer within 30 days.

Depending on where you live, you may have additional rights (for example, Florida’s data-protection and breach-notification rules, your state’s privacy law, or GDPR/UK-GDPR if you’re in Europe). We honor access and deletion requests from anyone, anywhere, and we don’t sell data, so there’s nothing to opt out of on that front. We’ll never treat you differently for exercising these rights.

Data retention

• Profiles: kept while they’re useful to you and to employers. Delete yours anytime from your profile page; if it’s clearly inactive, we remove it.
• Credential-review images: deleted when the review is finished — usually the same day.
• Text-alert consent record (date, page, IP, opt-out date): kept while your alerts are on, and afterward only as proof that you opted in and out.
• Postcard orders: nothing in our database; Stripe and Lob keep their own payment and mailing records under their policies.
• Emails you send us: kept in our Gmail inbox as long as the conversation is useful.

Children

This is a job site for working adults. It’s not intended for anyone under 18, and we don’t knowingly collect their information. If you think a minor has given us a profile, email us and we’ll delete it.

Changes

If we update this policy, we’ll change the date at the top. Material changes will be made clear on the site.

Contact

Questions, corrections, a copy of your data, or a deletion request? Email crewchangejobs@gmail.com and a real person — not a bot — will handle it. JackStaff Digital LLC, Florida, USA.